Privacy Policy

This Privacy Policy describes how the Department of Medicine at St. Michael's Hospital (Unity Health Toronto) ("we," "us," or "our") handles information when you visit our website or use related online services that link to this policy. We are located in Ontario, Canada. If you do not agree with this policy, please do not use the site.

Information we collect

We may collect:

• Information you provide, such as your name, email address, phone number, or the content of messages you send through contact or inquiry forms.
• Account-related information, if you register or sign in to restricted areas of the site, including credentials and profile details maintained by our authentication provider.
• Technical and usage data that browsers and devices send automatically, such as IP address, device type, browser type, referring URLs, and general usage information collected through cookies or similar technologies, where allowed by law.

How we use information

We use the information above to:

• Operate, maintain, and improve the website and services;
• Respond to inquiries, provide support, and communicate about programs or operations that may interest you;
• Secure the site, detect fraud or abuse, and comply with legal obligations; and
• Analyze aggregated or de-identified usage to understand how visitors use the site.

Canadian privacy law

We handle personal information in accordance with applicable Canadian federal and Ontario law, including the Personal Information Protection and Electronic Documents Act (PIPEDA), where it applies, and other provincial or sector-specific statutes that may govern our activities (including, where applicable, rules concerning personal health information). If you interact with us in Québec or elsewhere in Canada, additional provincial requirements may apply.

Sharing of information

We may share information with service providers that host our infrastructure, authenticate users, send email, or help us operate the site, subject to appropriate safeguards and contractual protections consistent with Canadian privacy expectations. We may also disclose information if required by law, to protect rights and safety, or in connection with a corporate transaction such as a merger. We do not sell your personal information.

Retention

We keep information only as long as needed for the purposes described here, unless a longer period is required for legal, regulatory, or operational reasons.

Security

We use reasonable administrative, technical, and organizational measures designed to protect information. No online transmission or storage is completely secure.

Your choices and rights

Subject to exceptions under applicable law, you may have the right to request access to or correction of your personal information, to withdraw consent where we rely on consent, or to raise concerns about how we handle your information. To exercise these rights, contact us using the details below. You may also complain to the Office of the Privacy Commissioner of Canada or, where applicable, the Information and Privacy Commissioner of Ontario or another provincial privacy authority.

Children

This site is not directed to young children. We do not knowingly collect personal information from individuals who cannot provide valid consent under applicable Canadian law. If you believe we have collected such information, please contact us so we can delete it.

International visitors

If you access the site from outside Canada, your information may be processed and stored in Canada or, where we use service providers in other countries, in those jurisdictions in accordance with applicable law and appropriate safeguards.

Changes to this policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date. Your continued use of the site after changes become effective constitutes your acceptance of the revised policy, where permitted by law.

Contact us

Department of Medicine at St. Michael's Hospital (Unity Health Toronto), 30 Bond St., Toronto, ON M5B 1W8. Main switchboard: 416-360-4000.

Questions about this Privacy Policy can be submitted through our contact page.

For related terms governing use of the site, see our Terms of Service.